Common phone phrases on a business call
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Common phone phrases on a business call

Telephone calls – Common English phrases. ANSWERING THE PHONE: Good morning/afternoon XYZ Ltd. How can I help you? CONNECTING A CALLER: I’ll put you through now. One moment please. EXPLAINING THERE’S A PROBLEM: I’m sorry, but the line’s engaged at the moment. I’m sorry. There’s no reply. I’m sorry, but he/she’s out of the office...